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Privacy & Cookies

Your Privacy & How We Use Your Data

You have the right to know how we use data and who we share it with. The below privacy policy explains what we do with your data and any personal information you may submit when using this website.

Introduction

This privacy policy sets out how Climb Design Ltd uses and protects any information that you give when you use this website.

Climb Design Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Climb Design Ltd may change this policy at any time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 01 July 2021.

Information We May Collect

When you email us through this website or otherwise, we may collect the following information:

  • Your name
  • Your phone number
  • Your email address
  • The nature of your enquiry

We do not share this information with any third parties and will only use this information to respond to your enquiry.

How We Use Information We Collect

We require the above information to understand your needs and provide you with a better service and for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may use your information to contact you for market research purposes
  • We may contact you by email, phone, or by post
  • We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

About Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Cookies We Use

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy.

The cookies Google Analytics use are:

Cookie name: _ga

  • Expiration time: 2 years
  • Description: Used to distinguish users

Cookie name: _gid

  • Expiration time: 24 hours
  • Description: Used to distinguish users

Cookie name: _ga_ZXBTCEFRRD

  • Expiration time: 2 years
  • Description: Used to persist session state

Cookie name: _gac_gb_ZXBTCEFRRD

  • Expiration time: 90 days
  • Description: Contains campaign related information

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: